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About Us More About Us

About Us

HostRelax Property Management Company was founded in 2018 with the aim of providing property owners with a relaxed and enjoyable rental experience. Our mission is to ensure that every property owner receives stable and substantial rental returns.

We adopt a fully managed and transparent management model, allowing property owners to have real-time access to the performance of the short-term rental market and the status of each rental payment. Over the years, the relentless efforts of the HostRelax team have enabled us to successfully manage over 300 short-term rental properties and 150 long-term rental properties, spanning across Sydney, Melbourne, Canberra, Gold Coast, Brisbane, Central Coast, South Australia, and other areas.

We have local offices in both the Gold Coast and Sydney, providing high-quality services to property owners and both short and long-term rental customers. At the same time, through close cooperation with real estate and other related partners, we also build trustworthy investment portfolios for an increasing number of investors. As the primary manager of the rental portion of these portfolios, we provide comprehensive support for a large number of property owners’ investment properties, achieving true “positive cash flow properties”.

Welcome to contact us for a free market rental appraisal


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Compliance, Maintenance & Tenancy Management Guides

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PREMIUM GUEST EXPERIENCE SUPPORT

Our Guest Exclusive Benefits

We deliver hotel-standard guest service for all our short-stay rental properties across Australia. Combining professional housekeeping, 24/7 self check-in and dedicated local support, we create comfortable, hassle-free holiday stays for every traveller, fully upgrading the traditional Airbnb experience with consistent hotel-grade amenities and full-cycle guest care.

Hotel Standard Linens & Bedding

Custom Local Guest Guidebook

Complimentary Luggage Storage

Official Dedicated Booking Website

Regular Professional Housekeeping

24 Hours Self Service Check-In

Premium Shower Toiletries & Amenities

Online & On-Site Local Guest Service

Guests Premium Service Benefits
Regular Inspection Reports

We schedule routine property inspections and send detailed condition reports to landlords via email regularly, helping you track the real state of your rental asset accurately.

Interior Design Services

Professional designers tailor hotel-grade decoration schemes for your property, transforming ordinary residences into high-value guest-ready apartments within one week.

Occupancy Rate & Income Optimisation

Dynamic hotel-style pricing adjusts rates based on weekends, holidays and location proximity to lift occupancy and maximise stable long-term rental yields for investors.

Customer Service Management

Local Australian online & phone support resolves all guest enquiries. We maintain top guest review ratings to boost booking volumes and steady rental revenue.

Hotel-Standard Housekeeping

Our professional cleaning team delivers consistent high-standard turnover cleans, matching star hotel requirements for every guest check-in and check-out cycle.

Maintenance & Repairs

Post-stay full property inspections plus scheduled routine maintenance detect damage early, minimise repair costs and preserve your property’s long-term value & rentability.

Owners Exclusive

OWNERS' BENEFITS

Be the Most Relaxed Landlord - 3 Step Property Management Process

Be the Most Relaxed Landlord

Step 1. Assessing Your Property

Contact us for a property assessment and discuss a tailored plan with one of our experienced managers.

Step 2. Preparation for Launch

We assist in every aspect from inspection to property furnishing and styling to creating listing on different booking platforms.

Step 3. Launch & Management

This is time for you to relax and we do all the work. We use optimization strategy to achieve high occupancy and rental income so that you will be thrilled when the rental report is sent to you.

WHY CHOOSE US

Why Partner With HostRelax

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